I just encountered an odd issue. I one of my users emailed two emails to another internal user, and the recipient didn’t get either of the emails. I went through the logs, and I was able to track the messages through the mail server. I even saw an indication that the email had been delivered. However, the user who was sent the email reports that he never saw the email. I have looked through his mailbox and did not see the email. He has not emptied his deleted items, and I don’t think he would go through the process of deleting one email.
Does anyone have any thoughts on what could have happened or ideas of where else I can look?
Thank you,
Andy
Andy Richards