Recently, we have installed a fax appliance which has the capability of using T.37 to convert an email to fax. I'm running into an issue with my send connector on our Exchange 2013 environment. The send connector is set up to send to an external smart
host as our email is scanned outbound by a cloud service. So the format that the fax server requires is that the email has to be addressed to something like fax=5555551234@fax.domain.org with the "fax=" followed by the fax number followed by '@'
and then the host name of the appliance. All of the documentation states that as long as I have a DNS record for the fax host, the Exchange server should simply forward it to the host as specified after the @. However, it seems that the send connector is just
sending it along to our cloud spam filter instead of keeping it internal. What would be the best way to have the server recognize that anything sent to @fax.domain.org should go directly to that host name and not send it off to the cloud filter?
↧