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Accessing another users mailbox in Exchange 2013

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I have full access to a users mailbox. I am trying to create a outlook profile on my machine, with Exchange 2013, it needs the server Guid with the upnsuffix. I found the powershell script to give me this, but when I put in in the server name properties of Outlook for the new profile, I'm getting "server cannot be found. The server is up and running. what else can I do to get another users profile to work in Outlook. this is so I can setup delegates on the users calendar. 

Thanks

Pat


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